The Georgian Court Hotel is a 180-room hotel in Vancouver that has been a client of Imperial Parking for over 16 years. Impark manages the two-and-half-level parking garage, which contains 114 guest and public parking spaces and also provides valet services at the hotel’s internationally famous William Tell restaurant.
Known for its attention to extras, the Georgian Court Hotel has been looking for a process that will make parking even easier for its clients. “It’s an inconvenience for our guests to have to return to their vehicles to place paper passes on their dashboards,” says Georgian Court General Manager Bob Marando. “The first thing they want to do after checking in is go to their rooms and relax.” Not to mention, those who forgot to display their paper parking passes would receive parking violation notices from the patrollers who had no way of identifying the vehicles belonging to the hotel guests.
With the Impark Wireless Hotel-Pass, these problems no longer exist.
Now, guests provide their license plate numbers upon check-in. The numbers are entered into the Impark Wireless System, which immediately informs the Impark patrol department that the vehicles belong to registered hotel guests. The system virtually eliminates the risk of registered guests receiving parking violation notices.
“Not only does the Impark Wireless System make parking immensely more convenient for our guests, it provides us with a variety of easy-to-use reports. I can’t think of a single reason why a hotel would continue to use the old paper passes when Impark Wireless is available.”
For more information on Impark Wireless, please visit www.imparkwireless.com. |